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This happens in two cases:
  • Existing resource: a resource with the same external reference, or a contact with the same email, already exists. When present, invalid-params[].conflicts_with holds its ID. Use that resource instead of creating another.
  • Idempotency-Key in use: an earlier request with the same Idempotency-Key is still being processed. Wait briefly, then retry with the same key. If it persists, check whether the operation took effect before sending it with a new key, or it may run twice.
Last modified on October 27, 2026