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The token is valid, but it can’t perform this request. One of these is usually the cause:
  • the token lacks the OAuth scope the endpoint requires
  • the integration has no access to the organization in X-Organization-Id, or the token is bound to a different organization

How to fix

Request a token with the required scope, or ask your Nova admin to grant the access. Don’t retry the same request. A missing-scope 403 sent with an Idempotency-Key is stored, so retry with a new key once the token has the scope.
Last modified on October 27, 2026